Keurig Problems

how to de-scale

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eveline leblanc Reply:
May 7th, 2011 at 6:35 pm

how to de-scale

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admin Reply:
May 7th, 2011 at 7:40 pm

Eveline,

You can get the “de-scale” info by adding your email address to the form on this page; http://www.keurigproblems.com

Terry

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Audrey Wheeler Reply:
May 31st, 2011 at 2:58 pm

I need directions re:descaling. Thank you.

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admin Reply:
May 31st, 2011 at 3:33 pm

Audrey,

You can get the descaling info by adding your email to the top of this page; http://coffeemakerproblems.com

Terry

Michael Massaro Reply:
September 13th, 2011 at 11:24 am

@mike kleinert: i NEED DIRECTIONS TO DE SCALE

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Sherry Reply:
June 3rd, 2012 at 2:18 am

My B70 quit pulling water into the reservoir and water quit flowing all the way thru the system. It would read “brewing” and occasionally “De-Scale”. I followed the whacking on the back, the vinegar, AND one more solution to add the mix – a small basketball pump to force the air from where the water enters the reservoir on thru the clogged area. I did this concurrently and it is working perfect again!

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I have cleaned as per instructions coffe will work for a few cups of brewing then it starts to NOT work as it stops after a few drops of coffee only. Cannot finish a one cup brew

What do I do?

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Trish Reply:
May 29th, 2011 at 8:01 pm

Hi Anne, please see my comments below. I tried commenting on your posting, but evidently it came up as an independent comment referencing yours. How old is yours and what model?

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Pat Reply:
September 19th, 2011 at 11:48 am

My Keurig is none even 1 year old yet and last week it just decided not to work any more. I have banged the back to no avail.
I am very disappointed, it was a birthday gift from my chidren so I do not have the box nor the receipt. I guess the only solution is to trash it.

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TROUBLE BREWING A FULL CUP

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john twohey Reply:
September 12th, 2011 at 12:43 pm

Coffe maker will not brew a full cup and sometimes comes out around the mug.

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Bob Handforth Reply:
September 22nd, 2011 at 5:08 pm

I have the same problem, or perhaps I could increase the amount of water per cup. I use the largest fill size.

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My B60 LCD does not stay on. About 2 days ago the unit started to turn its self off. Now the LCD does not stay on after making a cup of coffee. I use the back light as a night light and want it lite all the time.

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S.E. Greenland Reply:
June 19th, 2011 at 12:27 pm

I just started having this same problem yesterday. Please let me know if you discover a solution.

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This is the second coffee maker I have had from you with the first ones motor burning out.
I can’t get any coffee to come out! I have used vinegar, a paper clip to try to unclog areas, even though I’m not sure it is clogged, I wanted to try everything to try and fix it before writing you. Just not sure what to try any more. It stopped working at a really
inopportune time also re: I had guests!!!
Have a boat load of pods, be a shame to not be able to use them.
Please advise as to what I should try/do next!
Thanks so much
christine guzek

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I can not make a full cup of coffee now. I have push the botton a couple of times to get a cup of coffee. I have previously emailed and have not received a response in three days now.

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Kathleen Reply:
June 10th, 2011 at 8:23 pm

Michelle – please see my post below as this will not allow me to post the same thing twice

OK – for all you Keurig lovers that are frustrated by your machines, here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

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Jerry Reply:
June 14th, 2011 at 11:42 pm

Kathleen—-Thanks for the info , I gave it 4 good wacks and it seems to be working, no water going back into the reserveior.
Thanks again

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Erin Reply:
June 20th, 2011 at 12:03 pm

Thanks..I was about to lose it but after reading the post I wacked the machine and it worked. WHOOO HOOOOO!!!!

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John Reply:
July 7th, 2011 at 3:21 am

Yeah!!! It worked! I was ready to give up on it. I wacked the crap out of it a couple of times on the back just near the spigot and it solved the problem. No more water back into the reservior and now I get full cups! Thanks for the information!

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Tom Reply:
July 16th, 2011 at 9:11 pm

I had the same problem and was skeptical about your solution. But after reading that it worked from three other people. I tried it too. Thank you Kathleen

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Karen Couch Reply:
July 26th, 2011 at 1:34 am

“Thanks for your tip” after all the cleaning the only thing that corrected my pot was wacking it….my husband had worked on it for hours and I got on here and read your post went into kitchen while he was in another room WACKED THE POT and it brewed a full cup he thought this was the funniest thing he had ever heared ,,,,

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Kellee Reply:
August 11th, 2011 at 5:57 pm

I was at my wits end – laughed as I read to “whack” the keurig – yet, to my complete amazement & happiness, IT WORKED!
Thank you!

Karen Couch Reply:
July 26th, 2011 at 1:34 am

“Thanks for your tip” after all the cleaning the only thing that corrected my pot was wacking it….my husband had worked on it for hours and I got on here and read your post went into kitchen while he was in another room WACKED THE POT and it brewed a full cup he thought this was the funniest thing he had ever heared ,,,,

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Juan Reply:
August 14th, 2011 at 3:27 am

You cant believe, but it really works, i just wacked it , thinking that i was crazy for doing something like that,… And the machine starts working better than new. Thanks for your post

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Steve T. Reply:
August 15th, 2011 at 1:47 am

Hitting this machine on the back actually worked!! No Kidding, I had to hit it more then 3 times but it worked, not sure what jarred loose but something did and now it works!!!

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Kathie Reply:
August 17th, 2011 at 2:01 pm

A couple of good whacks corrected the problem with my Keurig also. Yay! I wonder how many Keurig owners trash their coffee makers over this issue. Thanks for posting this fix.

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Julia Reply:
August 24th, 2011 at 12:40 am

Thank you soooooo much!!!! I was having the same problem where I was only getting half a cup of what ever size I was brewing and the rest of the water was returning to the reservoir. I would have never believed it if I didn’t try it.

Since this was my second ‘defective’ Keurig B70, I had kept the box and was ready to return it back to that GIANT warehouse store that will take back anything but decided to give it a few whacks like you said. Lo and behold it WORKED!!! You ROCK!!!!! )

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Karen Meeks Reply:
August 25th, 2011 at 7:29 pm

THANK YOU for this wonderful solution to the problem of not making a cup of coffee. I did not know what was wrong. But, like many others my brewer started only producing a small amount of brewed coffee and then it completely quit. I followed your recommendation and “beat the devil” out of it and it began to work immediately. I had to hit it more than two or three times so mine must have been really blocked. So don’t be gentle really hit it hard. All you guys are great.

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Robi Reply:
September 2nd, 2011 at 3:24 pm

And to echo the sentiments already posted; YOU DO ROCK!! This was the silliest suggestion I had ever heard, and I just knew I was gonna’ break my machine, but whaddaya know? And yes, I had to smack it a few times, but it worked.
IT WORKS

Oh, and my best friend also thought I was full of crap when I started smacking it, and he didn’t believe it would work since, “I read it on the internet”. But I just smiled smugly, (prayed silently), and was vindicated when he got his full mug of coffee. “I knew it would work. The internet told me so”.
Thank you, Kathleen (and all of the other internet voices)!

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leslie Reply:
September 5th, 2011 at 6:41 pm

WOW – just worked for me, too. Thanks for figuring it out, AND posting!!!

Mike Reply:
September 19th, 2011 at 12:34 am

HI Folks!

I tried the wacking a number of times and it didn’t work and I REALLY WACKED IT!! Then I tried a paper clip straightened out and I gently put it up through the three small alots on the piercing barb that pierces the coffee pod. Bingo!!!

I twas the notion of a “clog” mentioned that suggested i try it!

Mike

Gina Reply:
September 12th, 2011 at 12:33 am

Seriously brilliant! We had the same problem, just read your post, whacked the machine and everything is back to normal… Thank you!

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Dawnbrooke Reply:
October 3rd, 2011 at 11:16 pm

Insane!! My husband was on hold with Keurig for 25 minutes and finally when they picked up they told him they would need to call him back within 24 hours. Before he hung up I went in the kitchen and ‘wacked’ the machine about 4 times and now it is working PERFECTLY!!! Ridiculous. They need to add that to the troublesheet brochure. Thank you so much.

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Angelina Reply:
December 3rd, 2011 at 9:53 am

I’m trying the whole whacking thing and it is not working. I know it’s a valve issue because when I stick a paper clip into the top nozzle a at times water will come out. Any other ideas folks? They are greatly appreciated since I really don’t have the extra cash to buy another Keurig right now

PCH Reply:
October 18th, 2011 at 6:35 pm

Seriously, do we own a 1960′s TV with vertical hold issues or what?!! I can’t believe the same method I used to use to fix my tv now workson my 21st century coffee maker. Too funny, but it worked. Had to whack it four good times and just before I did it I said, “This is gonna hurt me worse than it’s gonna hurt you!”

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Terry Guay Reply:
January 10th, 2012 at 1:00 am

You’ve got to be freakin kidding me !! I worked two days trying to fix my wifes B40 from short cupping and after reading this post and a couple of good “WHACKS” on the back its fixed !!!!!! YES !!!!! Wife is now over joyed ! Can’t thank you folks enough. Awesome website.

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This is the second Keurig, I’ve had problems with. I ma under the impression thew first one had a bad water pump. Now after having the second one for 90 days the display won’t change from not ready. Reservoir is full

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Problem: Wrong shipment. Last week i rcieved a shipping notice that @ boxes of coffee had been sent plus two of “Celestial” Breakfast tea. The latter I had not requested, for I already had four voxes of said tea – for visitors, since I do not imbibe such. I called Keurig complaining. A person stated that there was no tea on the order form. That was it – no offer to investigate. Naturally, order arrive with two uwanted and unneeded boxes of “celestial” breakfast tea. Now, I have SIX boxes thereof. I ect expect some satisfactory solution.

I also need some help in preventing the maker from shutting off. Every other time
I want acup it is off removing the advantage of convenence. Said Menu is light years from intuitive. Perhaps the menu is defective

Paul H. Werner Esq.
Turtle Creek View Drive
Kerrville, Texas, 78028 – hugonian@windstream.net -895- 830 -

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When my machine goes into sleep mode, it never turns on again. I have to unplug it, then plug it in, reprogram it and it works again until it shuts down again.
If i leave the sleep mode off, it doesn’t work at all. It just displays “NOT READY”

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Recently my Keurig coffee maker has been making a larger hole than usual in the top (foil) portion of the K-cup. Also, as a result of this, the coffee grinds seem to end up in my mug or on the outside of the machine when I remove the K-cup. I’ve tried cleaning the needle and the coffee maker itself but the problem has not dissolved. What else can I do?

Thanks,
Madeline

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I’ve had my Keurig for about 4 months, but during the summer we didn’t unpack and use it. Started using it in mid-October. It’s one of the new models – dark red with miltiple cup size settings. Bought it at Kohl’s as a gift. We do not use tap water. Between my nieces and I, we generally brew 8 to 12 cups of tea per day. We do not brew coffee.

Until this past week, it has been wonderful. Now it’s developed a mind of its own -

Sometimes it brews the cup size requested, sometimes not (when not always smaller than anticipated).

Sometimes it shuts itsself off (sometimes after brewing a cup and sometimes within a minute or so of turning it on).

Sometimes it decides to pretend to brew, then dispenses cold water.

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Why does machine ocassionally not function unless I turn it off & let it sit over night?
I religiously clean it per instructions. Hard to rely on it when we have guests.

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Terry Reply:
May 6th, 2011 at 12:30 am

Hi Dave, I’ve had the same issues but since I like the Keurig Coffee maker so much I kept taking it back or getting a new one until it worked – crazy but true. I have had 3 over the years and the one I have now works perfect day in and day out – I use it all the time and it has never failed.

You can come back to the site and add your email to get access to the most comment problems and fixes or you can come back and use the coupon link to get another Keurig maker and get rid of the bad one.

Terry
KeurigProblems.com

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I have a model #B-30 and I find the coffie not warm enough. Can I adjust the water and if so how? I,m an excelent mechanic and quite handy with tools and my hands

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admin Reply:
May 8th, 2011 at 4:20 pm

Tim,

Typically the Keurig makers heat to a max of 192 degrees – some models allow a lower setting at about 180 degrees – if you model doesn’t have the temp function in the menu there’s not much you can do (except utilize the microwave after brewing).

Terry

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I have a B70 got it in Dec. this month it started making a noise when it fill up the tank to heat the water, want to know if there anything i can do, i have purg it i clean it on the 24th of April. Would appreicate many help you can give.

Thank you, Jeanette

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Has anyone else had a problem with ants infesting their Keurig? A couple of days ago, I noticed a few tiny black ants on my counter. I lifted the Keurig up to clean and noticed ants and ant eggs falling out of the vent on the bottom of the coffee maker. GROSS. To my thinking the coffee maker provides a spot the ants love – always warm, dark, with water. I called Keurig and they were unhelpful and told me it was an “environmental problem.” (They also recommended I descale my coffee maker….not sure what that had to do with anything.) I wanted to find a way to clean the unit, without ruining the coffee maker. There are no ants anywhere else in my house…just the coffee maker. Too bad…I really liked my coffee maker.

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@Anne Lebrecht:
I have the same problem, but last night at our dinner party ours finally just quit working completely. I have the B70, and I paid nearly 200 dollars for it just 2 & 1/2 years ago. Over the last 2 months I was getting the “descale” message, which I have always done when the message appears, but even after I descaled recently, the message continually comes back. I have descaled 3 times in the last 2 months due to the message coming up. I have always used filtered water with the Keurig, and the last month or so the water dispensed was less than the usual amount for any chosen size (4 sizes with my model). I turned off the Keurig, unplugged it hoping to reset whatever was going wrong, and it would work okay for a couple of cups. Then, the descale message came back and it would only dispense one size of the 4 sizes possible. I know it’s some sort of malfunction, but as it’s a coffee maker meant to be used used many times throughout the day, I am really disappointed.

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Trish Reply:
May 29th, 2011 at 7:59 pm

I just wrote to Keurig to report that my 2 1/2 year old B70 will now not turn on. I hear a click and the blue illumination will not come on, and it simply has stopped working after a couple of months of having to descale it repeatably doing it when the descale message popped up, issues with the quantity of water coming out, and inability to pick the desired size cup I wanted. It has to be a computer malfunction, as I have always maintained it and used filtered water. I’d love to hear from other users if they had the same issues and if I can fix it. I love my Keurig, but am extremely disappointed in the short life for a product that cost me nearly 200.00, not to mention the very pricey k-cups that I have invested in over the years.

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Kathleen Reply:
August 27th, 2011 at 12:03 am

OK – for all you Keurig lovers that are frustrated by your machines, here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

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i seem to have one of the same problem a lot of you have.itry to brew a large cup and only get half.what is the problem?any body have a solution?please.

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Kathleen Reply:
June 10th, 2011 at 8:21 pm

OK – for all you Keurig lovers that are frustrated by your machines, here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

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I have ants in my Keurig as well. Called Keurig and they told me it was an environmental problem, but I have them nowhere else in the house. I am so annoyed because I have heard from several posts on line that other people are having same problem. We cleaned it, cleaned the area and everything, but still there are ants. Why won’t Keurig make good by replacing machine or fixing problem???

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admin Reply:
June 5th, 2011 at 4:52 pm

Cindy,

Frankly, there is no way Keurig can be responsible for your ant infestation – use ant traps; call a pest specialist, etc. Your coffee maker warranty is based on the coffeemaker itself.

Terry
KeurigProblems.com

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I haave read all of the problems, but they don’t seem to apply.
After brewing a cup the water container blinks. The only way to breew another cup is to unpluge,replug and turn it back on. It was a gift and I don’t know where it was purchased or have a receipt. HELP

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PLEASE HELP!!!

I just bought my second brewer. We had our first brewer for a 2-3 years, with no problems at all. We used it multiple times per day and NEVER turned it off. It finally died in March. Now yesterday our B70 appears to be sending as much water back to the reservoir as it does to the cup. I did not notice the water returning to the reservoir at first, just noticed I was not getting my usual cup of coffee. I cleaned the reservoir and the upper area where the K-cup goes – no difference. Trying to get somewhere with Keurig is just adding more frustration. I am hoping you can help me.

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Kathleen Reply:
June 10th, 2011 at 8:14 pm

I FIXED IT!!!!

OK – for all you Keurig lovers that are frustrated by your machines, here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

P.S. I tried the air can as well – did not help.

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My system is saying “System Overheated” what can I do to fix this.. HEELLLPPP I need coffee.. ha ha it is a B150

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Ken Reply:
August 13th, 2011 at 4:28 pm

Angie,

Did you ever resolve this issue? Mine is doing the same thing today.

Any help would be greatly appreciated!

Thanks…

Ken

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My 4th one in less than two years is going bad. I bought them at Costco, and Costco takes them back. i’ve not had one keep working for more than 4 months.

This one acts like the previous one, starts making less and less coffee each time. It does not need de-scaling, no air-lock, I use only steam distilled water and its clean as a whistle. The needle is also not clogged with coffee grounds.

It does get used a lot, averages 4-6 cups a day.

I am really hoping starbucks comes out with a better coffee maker (Reliable). I like the coffee, and have a lot of it (hundreds of k-cups) in my closet, or I might just stop replacing them.

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I have the B60 model–bought 8/2010. Has worked great until yesterday. The LCD light has gone out (only comes on when brewing). Also after a period of inactivity, the small and large mug buttons blink and the menu is displayed showing that I need to reset everything. I reset and the problems occur again.

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Yesterday – the LCD display panel went blank – I am able to brew because the lights behind the buttons are working but the entire screen is blank. I tried leaving it unplugged for a while but still blank – any suggestions?

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This is the second Keurig; the first one was replaced because the motor burned out; the new one, only 3 months old, makes a loud noise, grinding noise when the water is coming out of water tank and then when brewing; the water tank also flashes to “prime” every couple of cups of coffee. What is going on? anyway to fix these problems?

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At the end of the brewing cycle the back of the machine leaks. Has anyone experienced this and knows how to fix it?

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Shari Reply:
August 9th, 2011 at 1:06 am

I too have had this issue, started with brewing half cups, then I descaled, it then started pouring water back into the resevoir, which was strange. I was going to hit it on the back as described above but now it simply will not dispense anything into a cup but a few drops, but when I walk away and come back the counter is dripping water all over the place. Where the heck is that coming from?

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I was given a Keurig as a gift and have a problem that I don’t see anywhere else on here…..I used the k-cup filter and while it did brew a nice cup, it also had water coming out multiple places while brewing…..any ideas? I love the Keurig…used one when staying with my daughter….just want this one to work.

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I love the Keurig also. I have bought 4 Keruig machines (some as gifts) and am now on my third Breville. This web site is a true faith builder in the product. The k-cup machine is wonderful for all without the recurrent problems. Keurig needs to develop their own descale to use once every month, that works! Vinegar process has to be repeated often even when using filtered water. The valve on the back is the other major repeating problem. Would like to have a replacement valve, or have the descaler clean the valve as it is descaling the unit.
Looking foward to your book.
Ken E

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The problem with our Keurig is: It will not give water or coffee. We tried the paper clip,we cleaned out the part where you put the pod (it says to descale)
how do you decale if you can`t get water,coffee or vinegar to go through?????
Help,Help,Help

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Ok my keurig says that it is brewing but it never brews one drip. It also says to descale. I need help I am a mother of 4 that needs her morning cup of coffee ASAP!

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Kathleen Reply:
August 27th, 2011 at 12:05 am

Here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

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Keurig will not brew. Continues to say not ready. The lights to change brew size keeps blinking. The pump is fine as it has already filled the reservoir and it feels warm as if it’s warmed up. But the screen will not allow me to brew it. I’ve tried resetting it and waiting waiting. But will never say ready.I’ve always had issues with it doing weird things with the screen but I’ve always been able to get it to work, this morning, nothing. I’m gonna scrap the Keurig if it doesn’t resolve somehow and look for a more reliable coffee maker. I’ve regretting turned alot of people onto the Keurig. Never again! So done w/POS!

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Kathleen Reply:
August 27th, 2011 at 12:06 am

For all you Keurig lovers that are frustrated by your machines, here’s what I found for my B70………if you take your wee machine, touch your BREW button (leave a used K-cup in there), and while it is brewing – GIVE IT A GOOD RAP ON THE BACK OF THE MACHINE, UP TOWARD THE TOP OF THE MACHINE. Now, I do not mean a little tap – you have to give it a pretty good smack – mine actually needed three (3) SMACKS before it stopped sending water into the reservoir. But it solved the problem – Woo Hoo!!

It seems there is a valve that becomes clogged and the only way to unclog it is to knock the living @*%& out of the back of the machine to remove the clog GO FIGURE!!!

Good luck to you – I know how frustrating this is.

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I’ve got an elite B-40. The pump has started making a loud gurgling noise. Everything seems to be working fine. What can I do to stop the noise?

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So on my second Keurig today the descale light was on. I put the vinegar in but it only cycled a half cup(or nothing) and water came out the air vent on top of the reservoir(like the first defective machine I had replaced). Tried everything from cleaning with the help line over the phone to whacking the machine many times. I also have drops after the cup is full or half full and the word brewing stays on for a minute after it’s done filling the cup.

If the reservoir is full, it sometimes works and the descale light goes away. But a small o shows up on the screen above the W in the word brewing. That’s something I haven’t seen anyone post about. If it flashed on and goes off, the machine stops also…They’re sending me my 3rd Keurig but would like to fix this!

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I have had my B70 less than 7 months and cleaned it twice with vinegar as I have had flow issues. It seems as though there is a clog in the suction side, and it takes 18-30 seconds to pump up the tank. I have done the hitting of the back several times and nothing seems to have changed.

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My k b-60 only brews hot water ,I put k cup in but no coffee comes out just hot water, it pokes hole in k cup but that’s it, please advise f it’s my human error or an issue I can fix, thank you all

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This is Jeannette again! Does anyone know what i can do about my Keurig? It is still not working. This my third Keurig and, I might add my last !!! Wouldn`t you think they would fix the problems with them? It`s alot of money to pay for something that is only going to last for a year. i really like the coffee maker,but if you can`t make coffee —what good is it.

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admin Reply:
September 12th, 2011 at 2:53 am

Hi Jeannette, did you try the “whack it hard” fix – seems to work for most everyone.

Let me know.

Terry
http://coffeemakerproblems.com

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The problem I have with the coffee maker is that the blue light in the resevoir keeps flashing and it will not pump the water, I have wacked it in the back several times to no avail and I have shaken it and still the problem persists, any ideas would be appreciated.

Thank You

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Terry, I gave it 6 good slaps, any harder and it will break and the problem still persists, I am on the verge of buying a Tassimo if the problem is not corrected.

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Jeannette Reply:
September 12th, 2011 at 5:18 pm

I just looked up the Tassimo . It looks good,do you know anyone that one?Don`t
want to make another big mistake.

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@mike kleinert: Hi, This is Ken E. My vet has a Tassimo in their office for over a year and the staff report they have not had any problems! Do not think the tassimo has the variety of blends as the kcups, but believe that will change. Seems to me a lawyer somewhere should have bought a Keruig and I hope will bring a legal class action against Keurig. The evidence about the unsolved problems are all over the internet. Others like me in good faith have tried several of the Keruigs and still have the same unsolved complaints.
Ken E.

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I read all the comments and tried the “whack it hard” method…It worked great! Our descale light has never come on (We’ve only had it 8 months) and I use filtered water and the filter in the Keurig, so I didn’t think it needed to be descaled. I was getting ready to descale anyway. I found your site and now I don’t have to deal with it tomorrow

Thank you!
Kristen

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my keurig stopped working nothing turns on tryed different outlets with power,no luck.

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No matter how hard I try, I can’t get the Keurig to close once I put a K-cup in there. It makes me sad as it was working fine yesterday. But today it won’t freaking close no matter how hard I try to get it to close. Please help!

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@mike kleinert: My Keirug is possessed! When I make a cup of coffee it doesn’t make as much coffee as it should, stops and then starts again and won’t stop. So I have to always have two mugs ready to catch the mess!! This was not a cheap coffee maker so it should last longer!!!!

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I am not happy with these keurig coffee pots. I have had 3 replacement this year with the last one being maybe 3 months ago and it is doing the same thing. There has to be a problem with the machine . It works fine and then it goes back to not filling the cup to the button that is pushed. I have descaled it, cleaned the needle out . used filter refrigerator water and I am frustrated and don’t know what else to do. I am sure I can’t be the only one having these problems and wonder what I can do. Its not a cheap coffee pot but why the problem. I love it for the fact that you can do one cup at a time and don’t waste coffee. But I had a Mr Coffee pot for 10 years with no problem but was wasting so much coffee and decided to go to the Keurig. Please let me know what can be done!!!!

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I can not believe that the cure for the Machine dumping water out of the vent is to Wack the %$&@ out of it and it works. Has Keurig made this part of the operations? LOL! anyway this seems to fix the issue with the water flowing out the bypass vent. We have found this out after taking the machine apart and finding nothing wrong and out of sheer frustration I smack the thing on the back and it worked. Been fine so far. Great machine but Keurig should really correct the problem the correct way. USE HIGHER GRADE VALVES.

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I get nothing out of my Keruig. Actually, at times I’ll get about 1/4 inch of liquid in a cup when brewing. The liquid comes out in a few drops at a time taking about 5 minutes to accumulate the 1/4 inch in the cup. This unit is less than one year old. Wacked it, nothing changes. Any ideas?

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My Keurig Coffee maker just stopped filling my cup with coffee. I am disapointed to find out that others have had the same problem and no solutions have been given to resolve this problem. Is there a way to repair this problem? Or can you recoment a repair facility?

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@Anne Lebrecht: I got my Kuerig brand new for Xmas 2009 brand new! My husband got me all the accessories, etc., now for no apparent reason it has decided not to brew a full cup of coffee, not even expresso size! The coffee maker starts, says brewing but no real amt. of water goes down, maybe 1 or 2 ozs. come out then it goes from “brewing” to “ready to brew” with only a brief flash at “not ready to brew” and no water goes down to fill replace the water it “should” have used. Please let me know if this is happening to anyone else.

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See “Anne LeBrecht” above, I read her issue and hit reply, so I figured I responded there oops!

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I seriously thought you. were all head cases, however,
I did whack my Kuerig very hard several times (explaining all
the while that this was good for both of us). I could not believe
my eyes, it really. worked. I always thought that.was a
guys’ way of fixing things, anyway thank you Kathleen you
will be in my hall of fame with Heloise!

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Julianne Jackson Reply:
November 3rd, 2011 at 1:30 am

Please note I stand corrected my Keurig bit the dust again. It worked for about 2 cups then nothing! I went on line to keurig and they wanted anywhwere from 12 to 50 dollars for a fix! I would rather buy another brand first! Please let me know where I can get some
real info on fixes. Thank you!

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Please see above, the whacks worked! Thank you! Discount coupons would be

Nice! I do love it when it works!

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My keurig shows “prime” Whacking has not helped. The reservoir is almost full (it made one cup of coffee before “prime” came on) and the light in the reservoir is flashing. What now. I got mine the end of August, 2011!

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my keurig (i think b70) has started to constantly turn itself off and I have to reset all the settings! some times 3-4 times in a row before it decides to brew. Turning it off and on sometimes helps but not always. Dont have the box since it is 10 months old, can i return it to bed bath and beyond (where i bought it) or should i slap the crap outta it? I cleaned the needle but didnt help, will run vinegar thru it tonight when i get home, please reply> Thanks

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Keurig replaced my coffee maker with a new one at no cost!!! Now one month later ( new machine) you make one cup of coffee, coffee maker shows”prime” and light is flashing. Anyone have an answer ??

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Please see above, they are getting ready to take me away from drinking
INSTANT COFFEE!

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@mike kleinert: Thank you so much for the tip about whacking the back of the unit at the top hard. It took three hard whacks before it started dripping. Honestly, I was ready to throw it away and buy a Mr. Coffee.

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Machine says “System overheated” and will not do anything. Have to unplug to turn off and when plugged back in I get the same message.

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I have a B 150 and i am getting a system overheated message. How do i fix this.

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